Privacy Policy

This Privacy Policy explains how Captured Moments handles personal data when visitors use the website, make inquiries, or engage our photography services for product work in Zugdidi and related planning.

Policy guidance

This summary highlights how to navigate the information provided in this policy.

Use of information

Handled under this policy framework

User rights

Requests and access options are described below

Support channel

Contact

User Rights

Your Rights

Subject to applicable law, individuals may request access to their data, correction of inaccurate information, deletion in appropriate cases, or restriction of certain processing. Where processing is based on consent, that consent may be withdrawn for future processing, without affecting prior lawful processing.

Available rights depend on the nature of the data and any legal limits that apply.

Requests

How to Make a Request

Requests should describe the data or interaction in question so we can locate the relevant records and respond appropriately. If a request cannot be fully granted, we will explain the reason to the extent required by law.

We may ask for information needed to verify identity before acting on a request.

Data Retention

Retention

Inquiry records, booking details, project files, and communication logs are retained for the period needed to manage the assignment, resolve follow-up questions, maintain business records, and meet legal or accounting obligations. When data is no longer needed, we delete it or anonymize it where feasible.

We keep information only for as long as needed for the relevant service, recordkeeping, or legal purpose.

Policy Updates

Policy Changes

The updated version will apply from the date it is posted unless a different effective date is stated. If a change materially affects how we handle personal data, we will take reasonable steps to make the update visible through the website or direct communication where appropriate.

We may revise this policy when our practices, services, or legal obligations change.

01 · Collection

Data We Collect

We may process contact details, booking information, project instructions, reference materials, shot lists, payment-related records, communication content, and technical data such as device and usage information. Where a client provides product details, style preferences, or delivery instructions, we process that information to manage the assignment and related administration.

The categories collected depend on whether a visitor makes an inquiry, books a session, or reviews delivered files.

02 · Sources

How We Collect Data

We receive data from contact forms, email, phone calls, planning calls, booking discussions, file review activity, and payment or invoicing interactions. We may also collect limited technical information through the website and related service tools, including logs and cookie-based data.

Most information comes directly from clients, while some technical data is generated automatically during site use.

03 · Cookies

Types of Cookies

Cookies may be necessary for site operation, used to remember basic settings, or used to understand how the site is accessed and used. We do not rely on cookies to collect more information than is reasonably needed for those purposes.

We use only standard cookie categories needed for operation, performance, and basic preference handling.

04 · Controls

Cookie Controls

Users can manage cookies through browser preferences and, where available, on-site controls. Session cookies may end when the browser closes, while persistent cookies may remain for a longer period unless removed by the user. Blocking certain cookies may affect form handling, gallery access, or other basic functions.

Browser settings can limit cookies, but some site functions may not work as intended if they are disabled.

01 · Purpose

Why We Use Data

We use personal data to respond to inquiries, review product counts and style requirements, prepare quotes and delivery plans, schedule sessions, coordinate sample setup approval, produce and edit images, manage proof gallery review, deliver files, process payments, maintain records, and handle support or legal obligations. We may also use limited technical data to secure the website, prevent misuse, and improve basic functionality.

Processing is limited to business operations, client communication, and legal compliance.

02 · Sharing

Service Providers

We may share data with hosting, website, communication, file delivery, payment, and administrative providers that help operate the business. These parties are expected to handle information for the agreed purpose and to use appropriate safeguards consistent with their role.

Service providers receive only the information needed to perform their assigned function.

03 · Legal basis

Legal Disclosure

Personal data may be shared where required to comply with law, respond to lawful requests, protect rights or security, or support the establishment, exercise, or defense of legal claims. We may also disclose information when necessary to complete payment processing, delivery coordination, or other requested service steps.

We disclose information only when a lawful basis or operational need supports the transfer.